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Mobile and the Space Between Public and Private Alerts

Last week RallyEngine was pleased to attend the first annual National Public Alerting Summit in Edmonton. Organized by CATAAlliance, nearly 100 Canadian and International thought leaders converged to discuss the latest developments in emergency alerting. Collaboration and the sharing of best practices are of course vital to achieving success in such a critical and often complex field.

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Toronto becomes the second Canadian police agency to embrace CodeSearch

This past Monday marked yet another big milestone for the burgeoning Search Program: The Missing Children Society of Canada and Toronto Police Service Partner on ‘Milk Carton 2.0™’ Initiative. The announcement was hosted at TPS headquarters side-by-side with TPS Board Chair Alok Mukherjee, TPS Chief Bill Blair, MCSC Executive Director Amanda Pick, and senior representatives from WestJet, BlackBerry, and Strut Creative. Our Managing …

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The Single Most Important Thing We Can Learn from the Ottawa Lockdown

Last Wednesday’s events in Ottawa – the deadly shooting of a soldier at the War Memorial, the violent showdown with the shooter inside Centre Block of Canada’s Parliament, and the all-day manhunt around the hotel, shopping centre, and area surrounding Parliament Hill – put a spotlight on everything from national security, international politics, and mental health to public safety protocols, …

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How Improv Principles and Startup Culture Reshape Crisis Communications

Back in May RallyEngine’s Marketing Director Steve Hardy and MCSC Executive Director Amanda Pick co-presented Herding Cats, Finding Kids, and Rallying Dispersed Teams in a Crisis to a lovely audience at CPRS’s annual Ascend Summit in beautiful Banff, Alberta. Steve’s part riffed on insights gleaned from this Ipsos study of the Calgary Flood in which the importance of emergent and ad hoc teams …

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What is Resilience?

The concept of resilience is key to both organizations and disaster relief efforts. Resilience, or resiliency, is an organization’s ability to react to events, predict future problems, and create value. A resilient organization is able to stay functional and ordered while enduring through changes. Resilience deals with a number of issues like preparedness, security and survivability.

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Why You Don’t Need a Mass, Social, or Command Centre Alerting System

It’s generally recognized these days that there are better, more efficient, and more targeted ways to alert and inform dispersed people (colleagues, employees, executives, volunteers, partners, etc.) than with mass email blasts, manual call-trees, or public blog posts. Messages, particularly regarding sensitive or crisis situations, can and should be sent privately, smartly, and to only those to which they’re relevant. …

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The Rise of the Virtual Operations Support Team (VOST)

The acronym VOST stands for Virtual Operations Support Team. VOST members are becoming increasingly critical to the successful management of emergencies and disasters. Their efforts help facilitate the recovery from these disruptions through modern communication technologies, especially social media like Twitter, Facebook and other messaging services. They provide support through internet connected devices to workers at emergency and disaster scenes, …

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Black Swans: Unpredictable, Game-changing, and Foreseeable (in Hindsight)

While most people have heard of the term “black swan”, few understand what it means. The phrase stems from the previously held belief that all swans were white in color, as this was the only color of swan that human beings had observed. In 1697, Willem de Vlamingh discovered black colored swans in Australia. This was the first recognized black …