Ottawa-shooting-lockdown

The Single Most Important Thing We Can Learn from the Ottawa Lockdown

Last Wednesday’s events in Ottawa – the deadly shooting of a soldier at the War Memorial, the violent showdown with the shooter inside Centre Block of Canada’s Parliament, and the all-day manhunt around the hotel, shopping centre, and area surrounding Parliament Hill – put a spotlight on everything from national security, international politics, and mental health to public safety protocols, …

what-is-resilience

What is Resilience?

The concept of resilience is key to both organizations and disaster relief efforts. Resilience, or resiliency, is an organization’s ability to react to events, predict future problems, and create value. A resilient organization is able to stay functional and ordered while enduring through changes. Resilience deals with a number of issues like preparedness, security and survivability.

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Black Swans: Unpredictable, Game-changing, and Foreseeable (in Hindsight)

While most people have heard of the term “black swan”, few understand what it means. The phrase stems from the previously held belief that all swans were white in color, as this was the only color of swan that human beings had observed. In 1697, Willem de Vlamingh discovered black colored swans in Australia. This was the first recognized black …

Business continuity lessons from the Moncton and Boston manhunts

Last week in Moncton, New Brunswick, a 24-year-old gunman went on a rampage shooting five RCMP officers, killing three of them and severely injuring the other two. The incident began at 7:20pm and the ensuing manhunt carried on for 28 hours until he was captured. As chronicled on Wikipedia: “Up to 300 police personnel were involved in the search. Pedestrians and …

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After One of the Worst Winters Ever, the Spring Melt Prompts Better Emergency Communications Planning for Potential Flooding

Like most Canadians, you probably think this long and bitter cold winter has been the most extreme weather you’ve seen in years. And you’d be right. It’s no exaggeration because it literally has been the worst winter in decades. Record-breaking temperature drops, blizzards and ice storms have immobilized urban centres all season. Winnipeg recorded its second coldest winter on record …

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Internal Communications and the Impacts on Disaster Management

Disasters present the ultimate challenge to emergency response capability. Time is of the essence, the usual communication pathways are generally disrupted, and the speedy mobilization of emergency equipment and responders may mean the difference between life and death. Even when the stakes are a lot less dramatic, an organization’s lack of effective crisis communication can have long-term negative impacts particularly …

Calgary-flood-communications

Did Corporate Calgary Learn Its Lesson from the Flood? Maybe Not

Ipsos Reid study identifies critical gaps in corporate emergency response plans Calgary, AB – Calgary organizations are at-risk with their emergency response plans (ERP) and are not fully prepared for natural disasters or emergencies, according to a new Ipsos Reid study. The research study included telephone interviews with almost one-third of Calgary-based organizations that have more than 100 employees and were directly impacted …

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What’s happened since you last updated your emergency response plan?

Keeping a business continuity plan updated can be very important in case it needs to be put into action at a moment’s notice. How that plan holds up though as a result of all kinds of different technological advancements, business growth, and personnel changes, can determine just how useful it is, and whether or not your business continuity plan needs …

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A lesson in herding cats during a storm

A few adages come to mind. Expect the unexpected. Practice what you preach. Drink your own kool-aid. We failed at all three. Our company, RallyEngine, founded last fall, has quietly been developing a powerful and streamlined app-based internal communications tool. It can instantly locate team members and provide critical information to widespread or hard-to-reach people and teams in real-time via …