Ottawa-shooting-lockdown

The Single Most Important Thing We Can Learn from the Ottawa Lockdown

Last Wednesday’s events in Ottawa – the deadly shooting of a soldier at the War Memorial, the violent showdown with the shooter inside Centre Block of Canada’s Parliament, and the all-day manhunt around the hotel, shopping centre, and area surrounding Parliament Hill – put a spotlight on everything from national security, international politics, and mental health to public safety protocols, …

Michelangelo-David-statue

Why You Don’t Need a Mass, Social, or Command Centre Alerting System

It’s generally recognized these days that there are better, more efficient, and more targeted ways to alert and inform dispersed people (colleagues, employees, executives, volunteers, partners, etc.) than with mass email blasts, manual call-trees, or public blog posts. Messages, particularly regarding sensitive or crisis situations, can and should be sent privately, smartly, and to only those to which they’re relevant. …

Business continuity lessons from the Moncton and Boston manhunts

Last week in Moncton, New Brunswick, a 24-year-old gunman went on a rampage shooting five RCMP officers, killing three of them and severely injuring the other two. The incident began at 7:20pm and the ensuing manhunt carried on for 28 hours until he was captured. As chronicled on Wikipedia: “Up to 300 police personnel were involved in the search. Pedestrians and …

Spring thaw exposes flood anxieties and still-frozen emergency communications plans

With the anniversary of the Southern Alberta floods looming, are organizations now any better prepared for emergencies? CALGARY, ALBERTA– From cold snaps and ice storms to polar vortex windchill, Canadians are emerging from one of the coldest and snowiest winters in decades. It has been a long, bitter winter but are we really ready for spring? Questions around emergency preparedness are …

dispersed-workforce

How to keep a dispersed workforce on the same page

Thanks to worldwide adoption of broadband internet and simplified, often free networking, file sharing, and videoconferencing tools, the geographically dispersed workforce has gone from a rarity to a fact of business life. Whether it saves an employee a 45-minute commute or allows businesses to hire a team member from another continent without forcing her to relocate, the benefits of telecommuting …