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Why You Don’t Need a Mass, Social, or Command Centre Alerting System

It’s generally recognized these days that there are better, more efficient, and more targeted ways to alert and inform dispersed people (colleagues, employees, executives, volunteers, partners, etc.) than with mass email blasts, manual call-trees, or public blog posts. Messages, particularly regarding sensitive or crisis situations, can and should be sent privately, smartly, and to only those to which they’re relevant. …

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An inside look at an incident command center

Natural and man-made incidents can happen at anytime and anyplace. Getting the word out on how to prepare for an incident is not always possible, especially in the wake of unpredictable situations such as terrorist attacks or earthquakes. In these situations, instructions normally come after the incident, which include evacuation details, emergency service details, and news updates. An Incident Command …