What is Resilience?

The concept of resilience is key to both organizations and disaster relief efforts. Resilience, or resiliency, is an organization’s ability to react to events, predict future problems, and create value. A resilient organization is able to stay functional and ordered while enduring through changes. Resilience deals with a number of issues like preparedness, security and survivability.


Black Swans: Unpredictable, Game-changing, and Foreseeable (in Hindsight)

While most people have heard of the term “black swan”, few understand what it means. The phrase stems from the previously held belief that all swans were white in color, as this was the only color of swan that human beings had observed. In 1697, Willem de Vlamingh discovered black colored swans in Australia. This was the first recognized black …


The Value of Social Capital and Emergent Groups

Last week we had the pleasure to attend the World Conference on Disaster Management (WCDM) at the Metro Convention Centre in Toronto. Great event! The diversity of delegates’ disciplines, the international perspectives, and the quality of sessions were all excellent. Although the Disaster Management field can at times be a fairly diverse mix of Risk Management, Business Continuity, Crisis Communications, Emergency …


After One of the Worst Winters Ever, the Spring Melt Prompts Better Emergency Communications Planning for Potential Flooding

Like most Canadians, you probably think this long and bitter cold winter has been the most extreme weather you’ve seen in years. And you’d be right. It’s no exaggeration because it literally has been the worst winter in decades. Record-breaking temperature drops, blizzards and ice storms have immobilized urban centres all season. Winnipeg recorded its second coldest winter on record …


Internal Communications and the Impacts on Disaster Management

Disasters present the ultimate challenge to emergency response capability. Time is of the essence, the usual communication pathways are generally disrupted, and the speedy mobilization of emergency equipment and responders may mean the difference between life and death. Even when the stakes are a lot less dramatic, an organization’s lack of effective crisis communication can have long-term negative impacts particularly …


Did Corporate Calgary Learn Its Lesson from the Flood? Maybe Not

Ipsos Reid study identifies critical gaps in corporate emergency response plans Calgary, AB – Calgary organizations are at-risk with their emergency response plans (ERP) and are not fully prepared for natural disasters or emergencies, according to a new Ipsos Reid study. The research study included telephone interviews with almost one-third of Calgary-based organizations that have more than 100 employees and were directly impacted …

The upside of down: why resilience is important

This is a world full of uncertainty. Nothing is stable, and the only guarantee is that everything is constantly changing. Change cannot happen if things don’t fall apart. If people don’t take action with resilience and determination, then nothing productive would ever happen. But how do you pull through when things seem like they are at their worst? How does one …