What is Resilience?

The concept of resilience is key to both organizations and disaster relief efforts. Resilience, or resiliency, is an organization’s ability to react to events, predict future problems, and create value. A resilient organization is able to stay functional and ordered while enduring through changes. Resilience deals with a number of issues like preparedness, security and survivability.


Crisis communications: thinking, fast and slow

Daniel Kahneman, psychologist and author of the bestseller, “Thinking, Fast and Slow” outlined his research on the dichotomy of thought: System 1 (instinctive) and System 2 (logical). Decades of research lead him to conclude that humans disproportionately trust human judgment and therefore place too much certainty in it. The outline of his theory is that the brain processes thought in two different ways: System …