What is Resilience?

The concept of resilience is key to both organizations and disaster relief efforts. Resilience, or resiliency, is an organization’s ability to react to events, predict future problems, and create value. A resilient organization is able to stay functional and ordered while enduring through changes. Resilience deals with a number of issues like preparedness, security and survivability.

Business continuity lessons from the Moncton and Boston manhunts

Last week in Moncton, New Brunswick, a 24-year-old gunman went on a rampage shooting five RCMP officers, killing three of them and severely injuring the other two. The incident began at 7:20pm and the ensuing manhunt carried on for 28 hours until he was captured. As chronicled on Wikipedia: “Up to 300 police personnel were involved in the search.┬áPedestrians and …


The Boston Marathon bombings and crisis communications

The bombings that unfolded yesterday in Boston were tragic and terrible. The pictures were ghastly. The Boston Marathon is such a reverred and festive annual event; it’s really a shame that some would choose to ruin it like this. Our condolences to the victims of the blasts – participants and spectators – and our best wishes to the Marathon’s organizers …