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Building Community Capacity

This guest post is written by Nicole Enns, a third-year marketing student at the University of Calgary. In simple terms, community capacity is what makes communities “work”. It is the concept of a community working collectively to manage its human capital, develop its resources, and drive change from within. Defining Community Yet, if you dig deeper, community capacity is actually …

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Why You Don’t Need a Mass, Social, or Command Centre Alerting System

It’s generally recognized these days that there are better, more efficient, and more targeted ways to alert and inform dispersed people (colleagues, employees, executives, volunteers, partners, etc.) than with mass email blasts, manual call-trees, or public blog posts. Messages, particularly regarding sensitive or crisis situations, can and should be sent privately, smartly, and to only those to which they’re relevant. …

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Also Striving for Excellence at the Sochi Olympics: National Delegations’ Operations Teams

Later this week the 22nd Winter Olympics will begin in Sochi, Russia. 88 nations will participate in a range of 98 events, in front of a worldwide audience of billions. No doubt there will be some remarkable sports achievements and a variety of teams and athletes will capture our hearts with display of years of hard work in the pursuit …

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Drop the Bullhorn, Pick Up the Phone – A Better Way to Organize Volunteer Relief in a Crisis

On June 24, 2013, Calgary Mayor Naheed Nenshi, megaphone in hand, greeted a throng of up to 6000 eager volunteers assembled at McMahon Stadium. All were there to assist, wherever and however they could, in a city and a province reeling from the worst natural disaster ever in its recorded history. Floodwaters had submerged Calgary’s core, including its municipal offices, …