UCB-improv

How Improv Principles and Startup Culture Reshape Crisis Communications

Back in May RallyEngine’s Marketing Director Steve Hardy and MCSC Executive Director Amanda Pick co-presented Herding Cats, Finding Kids, and Rallying Dispersed Teams in a Crisis to a lovely audience at CPRS’s annual Ascend Summit in beautiful Banff, Alberta. Steve’s part riffed on insights gleaned from this Ipsos study of the Calgary Flood in which the importance of emergent and ad hoc teams …

Spring thaw exposes flood anxieties and still-frozen emergency communications plans

With the anniversary of the Southern Alberta floods looming, are organizations now any better prepared for emergencies? CALGARY, ALBERTA– From cold snaps and ice storms to polar vortex windchill, Canadians are emerging from one of the coldest and snowiest winters in decades. It has been a long, bitter winter but are we really ready for spring? Questions around emergency preparedness are …

road-slush

After One of the Worst Winters Ever, the Spring Melt Prompts Better Emergency Communications Planning for Potential Flooding

Like most Canadians, you probably think this long and bitter cold winter has been the most extreme weather you’ve seen in years. And you’d be right. It’s no exaggeration because it literally has been the worst winter in decades. Record-breaking temperature drops, blizzards and ice storms have immobilized urban centres all season. Winnipeg recorded its second coldest winter on record …

YYCflood-Nenshi-volunteers

Drop the Bullhorn, Pick Up the Phone – A Better Way to Organize Volunteer Relief in a Crisis

On June 24, 2013, Calgary Mayor Naheed Nenshi, megaphone in hand, greeted a throng of up to 6000 eager volunteers assembled at McMahon Stadium. All were there to assist, wherever and however they could, in a city and a province reeling from the worst natural disaster ever in its recorded history. Floodwaters had submerged Calgary’s core, including its municipal offices, …

YYCflood-bridge-gone

Internal Communications and the Impacts on Disaster Management

Disasters present the ultimate challenge to emergency response capability. Time is of the essence, the usual communication pathways are generally disrupted, and the speedy mobilization of emergency equipment and responders may mean the difference between life and death. Even when the stakes are a lot less dramatic, an organization’s lack of effective crisis communication can have long-term negative impacts particularly …

Calgary-flood-communications

Did Corporate Calgary Learn Its Lesson from the Flood? Maybe Not

Ipsos Reid study identifies critical gaps in corporate emergency response plans Calgary, AB – Calgary organizations are at-risk with their emergency response plans (ERP) and are not fully prepared for natural disasters or emergencies, according to a new Ipsos Reid study. The research study included telephone interviews with almost one-third of Calgary-based organizations that have more than 100 employees and were directly impacted …