Best Incident Management Software for Small Business

5 Incident management tools ranked by verified entry price, cheapest first. Every price comes from the company’s official pricing page (latest check October 13, 2026). The lowest listed price is Opsgenie Essentials at $9.45 per user/mo.

  1. Opsgenie Essentials

    Essentials: $9.45 per user/mo · billed annually

    Best for: Teams needing simple alerting and incident management per user.

    See Opsgenie Essentials pricing

  2. incident.io Team

    Team: $15 per user/mo · billed annually

    Best for: Smaller teams running Slack/Teams-native incident response on Team.

    See incident.io Team pricing

  3. SolarWinds Incident Response Pro

    Pro: $15 per user/mo · billed annually

    Best for: Teams standardizing on-call and incident response on Pro.

    See SolarWinds Incident Response Pro pricing

  4. PagerDuty Professional

    Professional: $21 per user/mo · billed annually

    Best for: Small teams standardizing incident management on Professional.

    See PagerDuty Professional pricing · PagerDuty Professional alternatives

  5. FireHydrant Pro

    Pro: $25 per responder/mo · billed annually

    Best for: Growing teams needing advanced incident management automation on Pro.

    See FireHydrant Pro pricing · FireHydrant Pro alternatives

All 9 Incident management comparisons

Ranking is by the entry price we verified, not by features or commissions. Units differ between some tools (per user vs per account), so check the unit line under each price. Higher plans are available for every tool.