RallyEngine

Keeping vs Freshdesk

Keeping Essentials costs $14/user/month vs Freshdesk Growth at $19/agent/month, both billed annually.

Cheaper alternative Keeping Essentials: $14 per user/month · billed annually
Cheaper alternative Keeping See Keeping pricing Expensive option Freshdesk See Freshdesk pricing
Price Essentials: $14 per user/month · billed annuallySource
Higher plans available.
Growth: $19 per agent/month · billed annuallySource
Higher plans available.
Best for Small teams running support from a shared Gmail inbox.
Source
Growing support teams that want ticketing with AI add-ons.
Source

Prices come from the companies’ official pricing pages, checked October 7, 2026.

Ready to pay less than Freshdesk?

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Keeping · $14 per user/month Try Keeping