RallyEngine

Helpwise vs Freshdesk

Helpwise Standard costs $12/user/month vs Freshdesk Growth at $19/agent/month, both billed annually.

Cheaper alternative Helpwise Standard: $12 per user/month · billed annually
Cheaper alternative Helpwise See Helpwise pricing Expensive option Freshdesk See Freshdesk pricing
Price Standard: $12 per user/month · billed annuallySource
Higher plans available.
Growth: $19 per agent/month · billed annuallySource
Higher plans available.
Best for Small teams collaborating in a shared inbox.
Source
Growing support teams that want ticketing with AI add-ons.
Source

Prices come from the companies’ official pricing pages, checked October 7, 2026.

Ready to pay less than Freshdesk?

Try Helpwise
Helpwise · $12 per user/month Try Helpwise