8 Cheaper Freshdesk Alternatives
Each tool below has a lower entry price than Freshdesk on a plan we compared side by side. Prices are taken from each company’s official pricing page (checked October 7, 2026). Cheapest listed first.
| Alternative | Price | Best for | Compare |
|---|---|---|---|
| HubSpot Service Hub | Service Hub Starter: $7 per seat/month · billed annually | Small teams starting with help desk and ticketing inside HubSpot. | HubSpot Service Hub vs Freshdesk |
| Zoho Desk | Express: $7 per user/month · billed annually | Small teams that want low-cost email ticketing. | Zoho Desk vs Freshdesk |
| Helpwise | Standard: $12 per user/month · billed annually | Small teams collaborating in a shared inbox. | Helpwise vs Freshdesk |
| Vision Helpdesk | Starter Help Desk: $12 per agent/month · billed annuallyAbout 36% less than Freshdesk on the compared plan | Small support teams starting with a ticketing help desk. | Vision Helpdesk vs Freshdesk |
| Keeping | Essentials: $14 per user/month · billed annually | Small teams running support from a shared Gmail inbox. | Keeping vs Freshdesk |
| Missive | Starter: $14 per user/month · billed yearly | Teams sharing inboxes, conversations and tasks. | Missive vs Freshdesk |
| LiveAgent | Small business: $15 per agent/month · billed annuallyAbout 21% less than Freshdesk on the compared plan | Smaller support teams wanting an affordable ticketing platform. | LiveAgent vs Freshdesk |
| Jira Service Management | Standard: $20 per agent/month · billed monthlyAbout 13% less than Freshdesk on the compared plan | Teams getting started with service management on Atlassian. | Jira Service Management vs Freshdesk |
Freshdesk for reference: Growth: $19/agent/month, billed annually. Source. Units differ between some tools (per user vs per account), so check the unit line under each price. Higher plans are available for every tool.