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Zoho Desk vs Freshdesk

Zoho Desk Express costs $7/user/month vs Freshdesk Growth at $19/agent/month, both billed annually.

Cheaper alternative Zoho Desk Express: $7 per user/month · billed annually
Cheaper alternative Zoho Desk See Zoho Desk pricing Expensive option Freshdesk See Freshdesk pricing
Price Express: $7 per user/month · billed annuallySource
Higher plans available.
Growth: $19 per agent/month · billed annuallySource
Higher plans available.
Best for Small teams that want low-cost email ticketing.
Source
Growing support teams that want ticketing with AI add-ons.
Source

Prices come from the companies’ official pricing pages, checked October 7, 2026.

Ready to pay less than Freshdesk?

Try Zoho Desk
Zoho Desk · $7 per user/month Try Zoho Desk