Jira Service Management vs Freshdesk
Jira Service Management Standard costs $20/agent/month vs Freshdesk Growth at $23/agent/month, both billed monthly.
Cheaper alternative
Jira Service Management
Standard: $20 per agent/month · billed monthly
| Cheaper alternative Jira Service Management See Jira Service Management pricing | Expensive option Freshdesk See Freshdesk pricing | |
|---|---|---|
| Price | Standard: $20 per agent/month · billed monthlySource Higher plans available. |
Growth: $23 per agent/month · billed monthlySource Higher plans available. |
| Best for | Teams getting started with service management on Atlassian. Source |
Growing support teams that want ticketing with AI add-ons. Source |
Prices come from the companies’ official pricing pages, checked October 7, 2026.
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