Helpwise vs Freshservice
Helpwise Standard costs $12/user/month vs Freshservice Starter at $19/agent/month, both billed annually.
Cheaper alternative
Helpwise
Standard: $12 per user/month · billed annually
| Cheaper alternative Helpwise See Helpwise pricing | Expensive option Freshservice See Freshservice pricing | |
|---|---|---|
| Price | Standard: $12 per user/month · billed annuallySource Higher plans available. |
Starter: $19 per agent/month · billed annuallySource Higher plans available. |
| Best for | Small teams collaborating in a shared inbox. Source |
IT teams starting with an AI-powered service desk. Source |
Prices come from the companies’ official pricing pages, checked October 7, 2026.
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