Keeping vs Freshservice
Keeping Essentials costs $14/user/month vs Freshservice Starter at $19/agent/month, both billed annually.
Cheaper alternative
Keeping
Essentials: $14 per user/month · billed annually
| Cheaper alternative Keeping See Keeping pricing | Expensive option Freshservice See Freshservice pricing | |
|---|---|---|
| Price | Essentials: $14 per user/month · billed annuallySource Higher plans available. |
Starter: $19 per agent/month · billed annuallySource Higher plans available. |
| Best for | Small teams running support from a shared Gmail inbox. Source |
IT teams starting with an AI-powered service desk. Source |
Prices come from the companies’ official pricing pages, checked October 7, 2026.
Ready to pay less than Freshservice?
Try Keeping