Keeping vs Zendesk
Keeping Essentials costs $14/user/month vs Zendesk Support Team at $19/agent/month, both billed annually.
Cheaper alternative
Keeping
Essentials: $14 per user/month · billed annually
| Cheaper alternative Keeping See Keeping pricing | Expensive option Zendesk See Zendesk pricing | |
|---|---|---|
| Price | Essentials: $14 per user/month · billed annuallySource Higher plans available. |
Support Team: $19 per agent/month · billed annuallySource Higher plans available. |
| Best for | Small teams running support from a shared Gmail inbox. Source |
Teams that have outgrown a shared inbox and need core support essentials. Source |
Prices come from the companies’ official pricing pages, checked October 7, 2026.
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