Freshdesk vs Help Scout
Freshdesk Growth costs $19/agent/month vs Help Scout Standard at $25/user/month, both billed annually.
Cheaper alternative
Freshdesk
Growth: $19 per agent/month · billed annually
| Cheaper alternative Freshdesk See Freshdesk pricing | Expensive option Help Scout See Help Scout pricing | |
|---|---|---|
| Price | Growth: $19 per agent/month · billed annuallySource Higher plans available. |
Standard: $25 per user/month · billed annuallySource Higher plans available. |
| Best for | Growing support teams that want ticketing with AI add-ons. Source |
Small teams running a shared inbox with a help center. Source |
Prices come from the companies’ official pricing pages, checked October 7, 2026.
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