Helpwise vs Help Scout
Helpwise Standard costs $12/user/month vs Help Scout Standard at $25/user/month, both billed annually.
Prices last verified: · How we verify prices
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| Cheaper alternative Helpwise See Helpwise pricing | Expensive option Help Scout See Help Scout pricing | |
|---|---|---|
| Price | Standard: $12 per user/month · billed annuallySource Higher plans available. |
Standard: $25 per user/month · billed annuallySource Higher plans available. |
| Best for | Small teams collaborating in a shared inbox. Source |
Small teams running a shared inbox with a help center. Source |
Verdict
- Pick Helpwise if a lower price matters most: $12 per user/month, about 52% less than Help Scout on the compared plan. Best for: Small teams collaborating in a shared inbox.
- Pick Help Scout if its higher price ($25 per user/month) is worth it for your team. Best for: Small teams running a shared inbox with a help center.
Pricing and fit at a glance
| Helpwise | Help Scout | |
|---|---|---|
| Plan compared | Standard | Standard |
| Starting price | $12 | $25 |
| Pricing unit | Per user/month | Per user/month |
| Billing | Billed annually | Billed annually |
| Best for | Small teams collaborating in a shared inbox. | Small teams running a shared inbox with a help center. |
| Official pricing | helpwise.io | www.helpscout.com |
Prices come from the companies’ official pricing pages, checked October 7, 2026.
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Is Helpwise cheaper than Help Scout?
Yes, on the plans we compared. Helpwise Standard costs $12/user/month vs Help Scout Standard at $25/user/month, both billed annually. That is about 52% less.
How much does Helpwise cost?
Helpwise lists Standard: $12/user/month, billed annually on its official pricing page (checked October 7, 2026). Higher plans are available.
How much does Help Scout cost?
Help Scout lists Standard: $25/user/month, billed annually on its official pricing page (checked October 7, 2026). Higher plans are available.
Who should choose Helpwise over Help Scout?
Helpwise is best for: Small teams collaborating in a shared inbox. Help Scout is best for: Small teams running a shared inbox with a help center.
What other alternatives to Help Scout are there?
We compare 11 verified cheaper alternatives to Help Scout, including HubSpot Service Hub, Zoho Desk, Helpwise, Vision Helpdesk. See all Help Scout alternatives.