Zendesk vs Help Scout
Zendesk Support Team costs $19/agent/month vs Help Scout Standard at $25/user/month, both billed annually.
Cheaper alternative
Zendesk
Support Team: $19 per agent/month · billed annually
| Cheaper alternative Zendesk See Help Scout pricing | Expensive option Help Scout See Zendesk pricing | |
|---|---|---|
| Price | Support Team: $19 per agent/month · billed annuallySource Higher plans available. |
Standard: $25 per user/month · billed annuallySource Higher plans available. |
| Best for | Teams that have outgrown a shared inbox and need core support essentials. Source |
Small teams running a shared inbox with a help center. Source |
Prices come from the companies’ official pricing pages, checked October 7, 2026.
Ready to pay less than Help Scout?
Try Zendesk