Freshservice vs Help Scout
Freshservice Starter costs $19/agent/month vs Help Scout Standard at $25/user/month, both billed annually.
Cheaper alternative
Freshservice
Starter: $19 per agent/month · billed annually
| Cheaper alternative Freshservice See Freshservice pricing | Expensive option Help Scout See Help Scout pricing | |
|---|---|---|
| Price | Starter: $19 per agent/month · billed annuallySource Higher plans available. |
Standard: $25 per user/month · billed annuallySource Higher plans available. |
| Best for | IT teams starting with an AI-powered service desk. Source |
Small teams running a shared inbox with a help center. Source |
Prices come from the companies’ official pricing pages, checked October 7, 2026.
Ready to pay less than Help Scout?
Try Freshservice