11 Cheaper Help Scout Alternatives
Each tool below has a lower entry price than Help Scout on a plan we compared side by side. Prices are taken from each company’s official pricing page (checked October 7, 2026). Cheapest listed first.
| Alternative | Price | Best for | Compare |
|---|---|---|---|
| HubSpot Service Hub | Service Hub Starter: $7 per seat/month · billed annually | Small teams starting with help desk and ticketing inside HubSpot. | HubSpot Service Hub vs Help Scout |
| Zoho Desk | Express: $7 per user/month · billed annuallyAbout 72% less than Help Scout on the compared plan | Small teams that want low-cost email ticketing. | Zoho Desk vs Help Scout |
| Helpwise | Standard: $12 per user/month · billed annuallyAbout 52% less than Help Scout on the compared plan | Small teams collaborating in a shared inbox. | Helpwise vs Help Scout |
| Vision Helpdesk | Starter Help Desk: $12 per agent/month · billed annually | Small support teams starting with a ticketing help desk. | Vision Helpdesk vs Help Scout |
| Keeping | Essentials: $14 per user/month · billed annuallyAbout 43% less than Help Scout on the compared plan | Small teams running support from a shared Gmail inbox. | Keeping vs Help Scout |
| Missive | Starter: $14 per user/month · billed yearlyAbout 43% less than Help Scout on the compared plan | Teams sharing inboxes, conversations and tasks. | Missive vs Help Scout |
| LiveAgent | Small business: $15 per agent/month · billed annually | Smaller support teams wanting an affordable ticketing platform. | LiveAgent vs Help Scout |
| Freshdesk | Growth: $19 per agent/month · billed annually | Growing support teams that want ticketing with AI add-ons. | Freshdesk vs Help Scout |
| Freshservice | Starter: $19 per agent/month · billed annually | IT teams starting with an AI-powered service desk. | Freshservice vs Help Scout |
| Zendesk | Support Team: $19 per agent/month · billed annually | Teams that have outgrown a shared inbox and need core support essentials. | Zendesk vs Help Scout |
| Jira Service Management | Standard: $20 per agent/month · billed monthly | Teams getting started with service management on Atlassian. | Jira Service Management vs Help Scout |
Help Scout for reference: Standard: $25/user/month, billed annually. Source. Units differ between some tools (per user vs per account), so check the unit line under each price. Higher plans are available for every tool.