RallyEngine

Vision Helpdesk vs Help Scout

Vision Helpdesk Starter Help Desk costs $12/agent/month vs Help Scout Standard at $25/user/month, both billed annually.

Cheaper alternative Vision Helpdesk Starter Help Desk: $12 per agent/month · billed annually
Cheaper alternative Vision Helpdesk See Vision Helpdesk pricing Expensive option Help Scout See Help Scout pricing
Price Starter Help Desk: $12 per agent/month · billed annuallySource
Higher plans available.
Standard: $25 per user/month · billed annuallySource
Higher plans available.
Best for Small support teams starting with a ticketing help desk.
Source
Small teams running a shared inbox with a help center.
Source

Prices come from the companies’ official pricing pages, checked October 7, 2026.

Ready to pay less than Help Scout?

Try Vision Helpdesk
Vision Helpdesk · $12 per agent/month Try Vision Helpdesk