Helpwise vs LiveAgent
Helpwise Standard costs $12/user/month vs LiveAgent Starter at $15/agent/month, both billed annually.
Prices last verified: · How we verify prices
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| Cheaper alternative Helpwise See Helpwise pricing | Expensive option LiveAgent See LiveAgent pricing | |
|---|---|---|
| Price | Standard: $12 per user/month · billed annuallySource Higher plans available. |
Starter: $15 per agent/month · billed annuallySource Higher plans available. |
| Best for | Small teams collaborating in a shared inbox. Source |
Smaller support teams wanting an affordable ticketing platform. Source |
Verdict
- Pick Helpwise if a lower price matters most: $12 per user/month. Best for: Small teams collaborating in a shared inbox.
- Pick LiveAgent if its higher price ($15 per agent/month) is worth it for your team. Best for: Smaller support teams wanting an affordable ticketing platform.
Pricing and fit at a glance
| Helpwise | LiveAgent | |
|---|---|---|
| Plan compared | Standard | Starter |
| Starting price | $12 | $15 |
| Pricing unit | Per user/month | Per agent/month |
| Billing | Billed annually | Billed annually |
| Best for | Small teams collaborating in a shared inbox. | Smaller support teams wanting an affordable ticketing platform. |
| Official pricing | helpwise.io | www.liveagent.com |
Prices come from the companies’ official pricing pages, checked October 23, 2026.
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Is Helpwise cheaper than LiveAgent?
Yes, on the plans we compared. Helpwise Standard costs $12/user/month vs LiveAgent Starter at $15/agent/month, both billed annually. The two prices use different units or billing terms, so compare the unit line on each price before deciding.
How much does Helpwise cost?
Helpwise lists Standard: $12/user/month, billed annually on its official pricing page (checked October 23, 2026). Higher plans are available.
How much does LiveAgent cost?
LiveAgent lists Starter: $15/agent/month, billed annually on its official pricing page (checked October 23, 2026). Higher plans are available.
Who should choose Helpwise over LiveAgent?
Helpwise is best for: Small teams collaborating in a shared inbox. LiveAgent is best for: Smaller support teams wanting an affordable ticketing platform.
What other alternatives to LiveAgent are there?
We compare 4 verified cheaper alternatives to LiveAgent, including HubSpot Service Hub, Zoho Desk, Helpwise, Vision Helpdesk. See all LiveAgent alternatives.